Custom Designed Bottle Openers | Frequently Asked Questions

FAQ’s

A: Most orders are processed, produced, and shipped within 5-7 business days. If you decide to upload your own artwork and it does not meet our requirements or violates our Image Upload Rules, we will be obligated to contact you by phone before moving forward with production. It is important to note that in such a case processing and shipping time will be prolonged until we are able to reach the client by phone or email. We guarantee shipment of all orders within 1 – 3 weeks of order placement, provided the design is acceptable for production (plus 1-4 business days for travel).
A: Click here to view our client gallery. Take a look at some really great looking Custom Bottle Openers.
A: To submit your own artwork, simply click onStart Designing and that will take you to our Online Design Lab, then do the following: 1. Chose a product color/design template. 2. Click on (select) “Upload Art”. 3. Make sure the art file is saved in a manner that makes it compatible with our systems: You must use a high resolution (300 dpi) .jpeg, .png, or .gif image file. If you have a .psd or a vector file you can flatten and save it as one of the formats above.Click here for detailed upload guidelines (highly recommended). 4. Use the Online Design Lab to place your artwork on your virtual product and make adjustments until you reach your desired result.
A: Only with proper permission. If you are the designer or artist and/or the person with legal rights to the image, logo, photo or illustration, then you have the right to use the image as you please. If you are not one of the people just mentioned, then you should have the image owner’s permission in writing to protect yourself from any damages resulting from a legal licensing dispute. You can view our official Policies by Clicking Here. By submitting, saving and placing an order with My Custom Opener you are acknowledging that you have the right or proper legal permission to use any and all uploaded files, and you accept all liability for the use of any materials you upload. Print Correct d/b/a My Custom Opener’s liability shall not under any circumstance exceed the purchase price of the products sold. We reserve the right to request verification of reproduction permission from any client, and may cancel any order for a full refund of the purchase price if a client cannot verify his/her right to use the materials in question. Please be advised that licensing inquiries will prolong the time needed to process your design, and will delay production and shipment of your order. We will not knowingly print any protected material.
A: In a word, HUGE. For best results, all uploaded images should be as big as possible. We use a hi-resolution print system that requires all images to be very large since the final result will be a great looking product with a crisp print. How big is big enough? The photo, logo, illustration or image should be at least ¾ the size of your computer screen when viewed at its actual size (assuming you have a fairly normal size screen, not a huge flat screen). Or if you know pixels: it should be at least 2400X800 @ 300 dpi. This is how we guarantee that your opener or business card will have the finest print quality available anywhere! Avoid using small images, such as photos taken with a camera phone or thumbnails from a website. If you upload images that are too small to be used, we will be obligated to contact you directly by phone to discuss redesigning your opener and your order will be SIGNIFICANTLY DELAYED, or even CANCELLED if we are unable to reach you.
A: If you know your way around any professional design program you should begin your new document as follows: a 7.25 inch X 1.75 inch (2176 X 529 pixels) @300DPI – CMYK. This will yield a rectangular template that will be fully compatible with our systems and will guarantee that you get exactly what you see on your screen. Don’t forget that there are 2 holes on the opener: the ring hole and the popper hole. The center of the opener is where all the significant information should be located, this are is W4.0XT1.5 inches. Feel free to Contact Us with any questions or to submit a design for production.
A: All submitted art will be thoroughly reviewed by one of our highly skilled art managers to ensure that looks its absolute best, and we will make any necessary recommendations if needed. Furthermore, we will be glad to help if you need assistance through the design process. If you already submitted your design and placed your order and then realized there is an error in your design, please contact us immediately and we will pause your order until the artwork is just right. We recommend that you Contact Us no later than 48 hours after placing your order to pause and correct everything before production begins.
A: Yes! It’s fun and very easy to use. Like anything else, a little practice makes perfect, but it wont be long before you can make you idea a printed reality. Creativity is the key! there are literally millions of possible combinations using the already supplied design templates and art files. It’s free to use and you can save as many projects as you like for later editing. Feel free to Contact Us if you need help using the Designer.
A: It depends:There is absolutely no charge for assisting you with the Online Design Lab, we will be happy to answer any questions you may have.

If it’s a simple, minor adjustment (less than 15 minutes of work, which happens most of the time), then there’s no charge for assistance. We will do our best to either advise you on how to manage your art files or make the necessary minor adjustment (s) free of charge.If it’s an involved project (logo development, custom art, over 30 minutes of work), we will then pair you up with one of our talented art managers that will gladly walk you through each design phase. From beginning to end, your finished design and satisfaction are our highest priority. Rates are based on the type of job and the amount of time involved. Not only do we offer great results, we also have great prices!
A: Yes (we recommend this).We offer with all custom orders a digital sample free of charge. For a physical sample there will be a charge of $20.00 (shipping is included) for an exact rendition of your custom designed bottle opener. If an order is placed, then we will gladly credit $20.00 towards your order; thus making the sample opener a free service.
A: Here at Print Correct, we advocate freedom of expression and we wish to bring your ideas to life as long as they are not intended to harm other people. Please refer to our Image Upload Rules and Policies pages for more specific information on art submission.
A: Guarantees and refunds are as follows:We guarantee that all print work will be in excellent condition and will refund you the full purchase price for any manufacturer or print defects.We Guarantee that all in-house deigns will look as they did when you used our design software and art from our extensive library.We guarantee that any client-submitted art, photos or images will look as submitted and will have the same size and resolution as the original file yields. If any adjustments are necessary, we will advise you accordingly prior to producing your design (this will result in a delay in your order).Refunds are not issued if a mistake has been made by the client, and only realized after the order has been printed. If you catch the problem after submitting and paying for an order but before we begin the printing process (typically within the first 24-48 hours following order submission), we will gladly cooperate with you to make the necessary adjustments or cancellations (keep in mind this will affect delivery time). Please feel free to Contact Us with any questions, or on how to avoid this problem.If any damage, factory errors or mistakes are found and a refund or exchange is in order, you must notify us no longer than 48 hours after receiving the shipment.
A: We accept: Master Card, Visa, American Express and Discover or PayPal either online or over the phone. Personal and company checks are accepted only for orders placed by telephone (1-877-465-4255). Personal checks must clear before printing will begin. This will add to delivery time.
A: You can order as many or as little as you like, no minimums or maximums! We do offer discounts on based on quantity. The bigger the order, the bigger the savings!
A: Our web designer and email is available 24/7, and our office hours are Monday – Friday. 9:00 am to 5:00 pm. One of our representatives will reply to your phone call or email message within 48 hours during business days.
A: Our prices are the lowest around, and all orders include full color prints on both sides, a FREE Spinner Ring & FREE SHIPPING! Take a look at our products page for pricing and details.


If you have any other questions please feel free to contact us.


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